Shipping policy

 

Shipping Policy

At Baggoe, we are committed to delivering our premium handcrafted leather goods to you in the safest and fastest way possible.

1. Order Processing Time

  • All orders are processed within 1-3 business days.

  • Orders are not shipped or delivered on weekends or holidays.

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there is a significant delay.

2. Shipping Rates & Delivery Estimates

  • Standard Shipping: 5-7 business days.

  • Express Shipping: 2-4 business days.

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Free Shipping: We offer free standard shipping on all orders over $130 (or your preferred amount).

3. Shipment Confirmation & Order Tracking

  • Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

  • Baggoe is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

  • Baggoe is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.